FAQ:

1.  What does Buyswgcredit do

We are a world leading seller group of in-game currency for massively multiplayer online games (MMOPG) -- Star Wars Galaxies. We are devoted to serve the need of the MMOPG community and enhance the online gaming experience. We are here to enable the online gamers better enjoy more challenging adventures in the games.

2.  Do you offer power-leveling services

Yes, we do.

3.  Why does the price of currency changes all the time

Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.

4.  Live Help

Buyswgcredit is committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the soonest instant.

5.  What should I do if the Live Help is not available

Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email and we will revert back to you shortly.

6.  How can I track my order status

You can track your order status by simply logging on to our website to check with our customer representatives. And for power leveling order, you can check on 'pl report' page of our website.

7.  What happens if I entered a wrong Character name or selected the Wrong server

Under such instances, there is no call for Panic. Simply log on to our website and contact any of our customer representatives In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your PayPal address. We will then rectify the error and will execute delivery according to the new information provided by you.

8.  How long do I have to wait for your delivery

Delivery usually occurs within the first hour after payment has been received. We are trying our best to send the gold to you ASAP. However for some of the newer or more popular servers, it may take from 1-48 hours, If delivery has not been sent within 48 hours, we will fully refund you if you desire.

9.  Can I ask for refund if you didn't make the delivery in a timely manner

Yes, you can. If we can deliver it within 48 hours, we will refund your payment immediately. If you have any questions, you can contact us through live support on our website OR email us OR message us through MSN.

10.  What are the possible reasons for delay

There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.

11.  What Forms of Payment do we accept

We mainly accept PayPal, E-check and Western Union.
Note: For larger orders, we may require Western Union as a payment mode. Please do contact us via our live help chat system to enquire in how to send us your payment through Western Union.

12. How long does it take for my payment made via PayPal to be processed

If you are using E-Check, the process will take up to 4 business days due to clearance process.
If you are using Credit Card/ PayPal account balance, the process is almost immediate and delivery will be done as soon as PayPal alerts us with regards to your payment. We will then do the delivery soon as we have verified all your details.

13.  What is PayPal and how does it work

PayPal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your PayPal account from your bank account and begin to use to make purchases online from websites. PayPal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

14.  I'm worried about the privacy of my details

Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.